“This Webpage has a redirect loop problem” is one of the most common problems which we face at times while browsing the Internet. In technically words, this error reads as “Error 310 (net:: ERR_TOO_MANY_REDIRECTS): there were too many redirects”. Last month, I received reports from few of my readers complaining about this error on Google Chrome, but frankly, I didn’t have any idea about its solution. But, then I tried searching out for the same. After a month (to be exact, after 23 days), I found the best solution to resolve this issue or error. And today, I am here with an answer to your question “how to solve this webpage has a redirect loop problem?”

The “This webpage has a redirect loop” error particularly prevents the online users from loading the websites, except few websites. In most of the cases, the main reason behind this error is the ‘change of URL’ that is the ‘change of domain name’ by the managers or owners of the website. There are also few other reasons as well, including a wrong coding or a wrong configuration or wrong/affected .htaccess file. If you are new into blogging or has set up a website for the first time, then you may find it difficult while solving this loop redirect problem. But after closely looking at the website configurations and other things, you will find fixing the problem easy.


We all know that Internet is a system of interconnection between billions of web pages. Though it is not recommended to change the webpage’s URL, yet sometimes it is important to redirect it to another URL. And this innocuous redirection significantly causes the redirect loop problem which reads as “This webpage has a redirect loop”. I have already told you that this error has been seen as the “Error 310” by the Firefox and Chrome users. At times, this error even occurs while accessing our Gmail Account. But, today I am here with the solution which is easy and simple. But before moving forward, I will brief you about the webpage redirection concept and reason behind the redirect loops occurrence.

Webpage Redirection

If you are running your own blog or website with a “ABC” domain name and due to some major circumstances, you buy a new “XYZ” domain name and shifts your blog or website to the new address, then there we have the change in the webpage URL. This change is not liked by Google as well as unacceptable by the regular visitors as well because they could not able to reach easily on the new address. But, we have a 301 redirect code for getting around this problem as it allows us to redirect the old webpage address directly to the new one. This particular redirection can be carried forward via .htaccess file.

Webpage Redirect Loop

Redirecting the old URL to a new one must be in a linear flow. But unknowingly we complicate the matter by multiple redirects, which causes the loop. A situation when “Y point to Z and Z points back to Y”, is known as the Webpage redirect loop. It is a redirection keeps the browser into an infinite loop and thus will never display the required webpage. Previously, the redirect loop resulted into the hung browser. Gratefully, the modern browsers are capable of detecting the infinite or redirect loops as well as displays the error message, which reads as ““This webpage has a redirect loop”. This error not only displayed in a cyclic loop, but it is even displayed when there are too many redirects (for instance, Y points to Z, Z points to A, A points to B and so on) and the browser will display the redirect loop error.

How to solve this Webpage has a Redirect Loop problem

The Webpage Redirect Loop problem is displayed as the “Error 310 (net::ERR_TOO_MANY_REDIRECTS): there were too many redirects” on browsers, including Mozilla Firefox and Google Chrome. This error usually occurs from the server end or client end. If this error of the redirection loop is not from the server side, then this error can be solved by deleting the cookies.

Deleting Cookies

Here, I will be taking Google Chrome as an example.

  • Open the browser and click on Menu button which is available at the top right corner.
  • Click on Settings in the drop-down menu.
  • In a new tab, a personal browser settings will open.
  • Click on the Search box and type “cookies”.
  • Click on Clear Browsing Data and a new box “Cookies and other site and plug-in data” will open.
  • Click on Clear Browsing Data and close the browser.
  • Click open the browser again and navigate to the webpage which was showing the redirect loop error.

The error must be gone now and the desired webpage will be displayed.

Check .htaccess File

If the Redirect loop error still appears after deleting the cookies, then there might be a problem with the webpage and if you are a visitor, then you cant do anything about it. You can try visiting the URL on other browser and if it shows the same error, then there is an issue from the server side. But, if you are a developer, then it is important to check the .htaccess file and look for the codes for cyclic or too many redirects. It is a must to keep the .htaccess file clean because it can break the website easily, if kept in a confusing state.

Note: “Enable the cookies” if the website shows the login problem.

The Redirect Loop error also occurs when we shift old URL to a new URL and forgets editing or adding something while shifting the files. It is important to keep everything handy before shifting the old URL to a New URL. Because your one mistake can spoil your relationship with your blog’s regular readers or visitors.

I hope that this article would help you in solving the error “This webpage has a redirect loop”.